FAQ
Frequently Asked Questions
Frequently Asked Questions
Find answers to commonly asked questions about our products and services.
What products do you manufacture?
1）Optical Products: Specializing in cold processing of glass components, mainly producing various optical lenses and a range of optical lenses.
2）Outdoor Lighting Products: Production of lamps, light sources, accessories, solar integrated products, etc. The main products include street lamps, landscape lights, courtyard lights, lithium battery solar street lamps, magnolia lights, medium and high pole lights, smart street lamps, traffic signal lights, lawn lights, wall lights, column head lights, and dozens of other series products, supporting non-standard customization.
What industries are your products used in?
Optical products: lenses and lens elements for automotive, projection, mobile phone, camera, etc.
Do you offer customization or OEM/ODM services?
Yes, we offer customization based on your drawings or samples. OEM/ODM services are available.
Can I customize the packaging?
Yes, neutral or custom logo packaging is available upon request.
Are your products certified?
Yes, we can provide ISO, RoHS, and other certifications upon request.
Can you provide brochures?
We offer free e-brochures.
How can I get a quotation?
Please send us your drawings/specs/materials/quantities to our email and Leave your email, and we will provide a quote promptly to your email.
Can you do EXW/FOB/CIF/DDP terms?
Yes, we support various trade terms, and the shipping ports include Shanghai, Ningbo, etc.
What markets do you serve?
1) Optical products: Our customers are spread across the United States, United Kingdom, Germany, Australia, Japan, the Middle East, Southeast Asia, etc. (80% exported to Japan, such as Sony)
2) Outdoor lighting products: Our customers are spread across the United States, United Kingdom, Germany, Australia, Japan, the Middle East, Southeast Asia, etc.
Can I get a sample first? How long does it take?
1) Optical products: Consider production conditions and product difficulty.
2) Outdoor lighting fixtures: The general sample-making time is 7 days, and complex customized parts depend on specific requirements.
What’s the lead time for bulk orders?
1) Optical products: Specific to order status.
2) Outdoor lighting fixtures: Mass production takes 7-15 days, with adjustments during peak seasons or for special materials. Specific to order status.
Do you have stock? Is delivery on time?
1) Optical products: Custom production based on customer drawings
2) Outdoor lighting fixtures: Custom items, customized according to customer requirements
What are your shipping methods?
We ship by air, sea, or express. FOB, CIF, DDP terms are available.
Do you accept long-term partnerships or distributor agreements?
Yes, we welcome long-term partnerships and offer special pricing and support.
Where is your factory located? Can we visit?
Our factory is located in Zhejiang/Jiangsu/Guangdong, China. You’re welcome to visit anytime.
What payment methods do you accept?
Support telegraphic transfer (T/T)
Can you issue an invoice?
Yes, we provide proforma and commercial invoices for customs and payment purposes.
Can you sign a Non-Disclosure Agreement (NDA)?
Yes, we respect your IP and can sign an NDA before cooperation.
Do you provide a product manual or video?
Yes, PDF manuals and operation videos are available for each product.
Can you provide product training?
Yes, remote training are available to help clients understand the product quickly.
Still have a question?
If you have any other queries, feel free to reach out to us. Our knowledgeable team is here to help!